Privacy Policy

1. Introduction

The Bass Coast South Gippsland Food System Alliance (“the Alliance”, “we”, “our”) respects your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or providing personal information, you agree to the practices outlined in this policy.

2. What Personal Information We Collect

We may collect personal information you provide when you:

Sign up for newsletters or updates
Submit a contact or enquiry form
Register interest in projects, events, or programs
Participate in surveys or feedback requests

The types of personal information we collect may include your:

Name
Email address
Phone number (optional)
Organisation or community group (if relevant)

3. How We Use Your Personal Information

We collect and use your information to:

Respond to enquiries and requests
Send newsletters and updates about our activities
Invite you to participate in events, projects, or surveys
Improve our services and communications

We will not sell, rent, or trade your personal information.

4. How We Store and Protect Your Information

We take reasonable steps to protect personal information from:

Misuse, interference, loss
Unauthorised access, modification, or disclosure
Data is stored securely on our servers and only accessible to authorised staff.

5. Sharing Your Information

We generally do not share personal information outside the Alliance.
Where necessary, we may share information with:

Service providers (e.g., email or website platforms) to help deliver our services
Partner organisations for specific projects or collaborations, with your consent

6. Cookies and Tracking

Our website may use cookies or analytics tools to help improve site performance.
No personally identifiable information is collected through these tools without your consent.

7. Email Communications & Spam Act 2003

By providing your email, you consent to receive updates and newsletters.
All emails comply with the Spam Act 2003 (Cth). You can unsubscribe at any time using the link in our emails or by contacting us directly.

8. Access and Correction

You have the right to:

Access personal information we hold about you
Request corrections if information is inaccurate, incomplete, or out of date
Requests can be made via email: foodsystems@mgch.org.au.

9. Changes to this Privacy Policy

We may update this policy to reflect changes in law, technology, or our practices.
The most current version will always be available on our website.

10. Contact Us

If you have any questions or concerns about your personal information, please contact:

Bass Coast South Gippsland Food System Alliance
Email: foodsystems@mgch.org,au
Phone: (03) 5682 1101